/* =====================================================
   Ticket Sistemi — Frontend CSS
   Dark-mode uyumlu, koyu gri palet
   ===================================================== */

/* ── Design Tokens: Light ── */
:root {
    /* Brand */
    --tsf-primary:        #3b82f6;
    --tsf-primary-dark:   #2563eb;
    --tsf-primary-muted:  rgba(59,130,246,.12);

    /* Status */
    --tsf-success:        #22c55e;
    --tsf-success-muted:  rgba(34,197,94,.12);
    --tsf-danger:         #ef4444;
    --tsf-danger-muted:   rgba(239,68,68,.12);
    --tsf-warning:        #f59e0b;
    --tsf-warning-muted:  rgba(245,158,11,.12);

    /* Surface */
    --tsf-bg:             #f4f6f9;
    --tsf-card:           #ffffff;
    --tsf-card-alt:       #f8fafc;
    --tsf-border:         #e2e8f0;
    --tsf-border-strong:  #cbd5e1;

    /* Text */
    --tsf-text-primary:   #1e293b;
    --tsf-text-secondary: #475569;
    --tsf-text-muted:     #94a3b8;
    --tsf-text-inverse:   #ffffff;

    /* Misc */
    --tsf-radius:         10px;
    --tsf-radius-sm:      6px;
    --tsf-shadow-sm:      0 1px 3px rgba(0,0,0,.06), 0 1px 2px rgba(0,0,0,.04);
    --tsf-shadow:         0 4px 12px rgba(0,0,0,.08), 0 2px 4px rgba(0,0,0,.04);
    --tsf-shadow-lg:      0 8px 24px rgba(0,0,0,.12), 0 4px 8px rgba(0,0,0,.06);
    --tsf-transition:     .2s cubic-bezier(.4,0,.2,1);
}

/* ── Design Tokens: Dark (prefers-color-scheme) ── */
@media (prefers-color-scheme: dark) {
    :root {
        --tsf-primary:        #60a5fa;
        --tsf-primary-dark:   #3b82f6;
        --tsf-primary-muted:  rgba(96,165,250,.15);

        --tsf-success:        #4ade80;
        --tsf-success-muted:  rgba(74,222,128,.12);
        --tsf-danger:         #f87171;
        --tsf-danger-muted:   rgba(248,113,113,.12);
        --tsf-warning:        #fbbf24;
        --tsf-warning-muted:  rgba(251,191,36,.12);

        --tsf-bg:             #111827;
        --tsf-card:           #1f2937;
        --tsf-card-alt:       #1a2332;
        --tsf-border:         #374151;
        --tsf-border-strong:  #4b5563;

        --tsf-text-primary:   #f1f5f9;
        --tsf-text-secondary: #94a3b8;
        --tsf-text-muted:     #64748b;
        --tsf-text-inverse:   #0f172a;

        --tsf-shadow-sm:      0 1px 3px rgba(0,0,0,.3);
        --tsf-shadow:         0 4px 12px rgba(0,0,0,.4);
        --tsf-shadow-lg:      0 8px 24px rgba(0,0,0,.5);
    }
}

/* ── WordPress Dark Mode class desteği (Tema custom class ya da body.dark-mode) ── */
body.dark-mode .ts-frontend-wrap,
body.night-mode .ts-frontend-wrap,
body[data-theme="dark"] .ts-frontend-wrap,
.dark-mode .ts-frontend-wrap {
    --tsf-primary:        #60a5fa;
    --tsf-primary-dark:   #3b82f6;
    --tsf-primary-muted:  rgba(96,165,250,.15);

    --tsf-success:        #4ade80;
    --tsf-success-muted:  rgba(74,222,128,.12);
    --tsf-danger:         #f87171;
    --tsf-danger-muted:   rgba(248,113,113,.12);
    --tsf-warning:        #fbbf24;
    --tsf-warning-muted:  rgba(251,191,36,.12);

    --tsf-bg:             #111827;
    --tsf-card:           #1f2937;
    --tsf-card-alt:       #1a2332;
    --tsf-border:         #374151;
    --tsf-border-strong:  #4b5563;

    --tsf-text-primary:   #f1f5f9;
    --tsf-text-secondary: #94a3b8;
    --tsf-text-muted:     #64748b;
    --tsf-text-inverse:   #0f172a;

    --tsf-shadow-sm:      0 1px 3px rgba(0,0,0,.3);
    --tsf-shadow:         0 4px 12px rgba(0,0,0,.4);
    --tsf-shadow-lg:      0 8px 24px rgba(0,0,0,.5);
}

/* ===================================================
   BASE WRAPPER
   =================================================== */
.ts-frontend-wrap {
    max-width: 780px;
    margin: 0 auto;
    font-family: inherit;
    font-size: 15px;
    color: var(--tsf-text-primary);
    line-height: 1.6;
}

/* ===================================================
   CARD
   =================================================== */
.ts-form-card {
    background: var(--tsf-card);
    border: 1px solid var(--tsf-border);
    border-radius: var(--tsf-radius);
    padding: 32px 36px;
    margin-bottom: 20px;
    box-shadow: var(--tsf-shadow);
}

/* ===================================================
   FORM HEADER
   =================================================== */
.ts-form-header {
    margin-bottom: 28px;
    padding-bottom: 20px;
    border-bottom: 1px solid var(--tsf-border);
}

.ts-form-header h2 {
    margin: 0 0 6px;
    font-size: 22px;
    font-weight: 700;
    color: var(--tsf-text-primary);
    letter-spacing: -.3px;
}

.ts-form-header p {
    margin: 0;
    color: var(--tsf-text-secondary);
    font-size: 14px;
    line-height: 1.6;
}

/* ===================================================
   FORM FIELDS
   =================================================== */
.ts-form-row {
    display: flex;
    gap: 16px;
}

.ts-form-row-2 > .ts-form-group {
    flex: 1;
    min-width: 0;
}

.ts-form-group {
    margin-bottom: 18px;
}

.ts-form-group label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: var(--tsf-text-primary);
    margin-bottom: 6px;
    letter-spacing: .1px;
}

.ts-required {
    color: var(--tsf-danger);
}

.ts-form-group input[type="text"],
.ts-form-group input[type="email"],
.ts-form-group textarea {
    width: 100%;
    padding: 10px 14px;
    border: 1.5px solid var(--tsf-border);
    border-radius: var(--tsf-radius-sm);
    font-size: 14px;
    line-height: 1.5;
    color: var(--tsf-text-primary);
    background: var(--tsf-card-alt);
    transition: border-color var(--tsf-transition), box-shadow var(--tsf-transition);
    box-sizing: border-box;
    font-family: inherit;
}

.ts-form-group input[type="text"]::placeholder,
.ts-form-group input[type="email"]::placeholder,
.ts-form-group textarea::placeholder {
    color: var(--tsf-text-muted);
}

.ts-form-group input[type="text"]:focus,
.ts-form-group input[type="email"]:focus,
.ts-form-group textarea:focus {
    outline: none;
    border-color: var(--tsf-primary);
    box-shadow: 0 0 0 3px var(--tsf-primary-muted);
    background: var(--tsf-card);
}

.ts-form-group textarea {
    resize: vertical;
    min-height: 130px;
}

/* ===================================================
   BUTTONS
   =================================================== */
.ts-btn-submit {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 11px 22px;
    background: var(--tsf-primary);
    color: #fff;
    border: none;
    border-radius: var(--tsf-radius-sm);
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    text-decoration: none;
    transition: background var(--tsf-transition), transform var(--tsf-transition), box-shadow var(--tsf-transition);
    font-family: inherit;
    line-height: 1;
    white-space: nowrap;
}

.ts-btn-submit:hover {
    background: var(--tsf-primary-dark);
    transform: translateY(-1px);
    box-shadow: 0 4px 12px var(--tsf-primary-muted);
    text-decoration: none;
    color: #fff;
}

.ts-btn-submit:active {
    transform: translateY(0);
    box-shadow: none;
}

.ts-btn-sm {
    padding: 7px 16px;
    font-size: 13px;
}

.ts-btn-new {
    font-size: 13px;
    padding: 9px 18px;
}

.ts-btn-icon {
    font-size: 15px;
}

/* Secondary / ghost button */
.ts-btn-ghost {
    background: transparent;
    color: var(--tsf-text-secondary);
    border: 1.5px solid var(--tsf-border);
}

.ts-btn-ghost:hover {
    background: var(--tsf-card-alt);
    color: var(--tsf-text-primary);
    border-color: var(--tsf-border-strong);
    box-shadow: none;
}

/* ===================================================
   FORM FOOTER
   =================================================== */
.ts-form-footer {
    display: flex;
    align-items: center;
    gap: 16px;
    flex-wrap: wrap;
    padding-top: 4px;
}

.ts-form-note {
    font-size: 12px;
    color: var(--tsf-text-muted);
    margin: 0;
}

/* ===================================================
   ALERTS
   =================================================== */
.ts-alert {
    display: flex;
    gap: 14px;
    padding: 16px 18px;
    border-radius: var(--tsf-radius);
    margin-bottom: 20px;
    border: 1px solid transparent;
}

.ts-alert-success {
    background: var(--tsf-success-muted);
    border-color: color-mix(in srgb, var(--tsf-success) 30%, transparent);
    color: var(--tsf-success);
}

.ts-alert-error {
    background: var(--tsf-danger-muted);
    border-color: color-mix(in srgb, var(--tsf-danger) 30%, transparent);
    color: var(--tsf-danger);
}

.ts-alert-info {
    background: var(--tsf-primary-muted);
    border-color: color-mix(in srgb, var(--tsf-primary) 30%, transparent);
    color: var(--tsf-primary);
}

.ts-alert-icon {
    font-size: 20px;
    flex-shrink: 0;
    line-height: 1.4;
}

.ts-alert-content {
    flex: 1;
    font-size: 14px;
    line-height: 1.6;
    color: inherit;
}

.ts-alert-content strong {
    display: block;
    font-size: 15px;
    margin-bottom: 4px;
}

.ts-alert-content a {
    color: inherit;
    text-decoration: underline;
}

/* ===================================================
   TICKET CODE DISPLAY
   =================================================== */
.ts-ticket-code-display {
    display: inline-block;
    font-family: monospace;
    font-size: 22px;
    font-weight: 700;
    background: var(--tsf-card-alt);
    border: 2px dashed var(--tsf-success);
    padding: 10px 22px;
    border-radius: 8px;
    color: var(--tsf-success);
    letter-spacing: 2px;
    margin: 8px 0;
}

/* ===================================================
   TRACK HINT
   =================================================== */
.ts-track-hint {
    text-align: center;
    font-size: 13px;
    color: var(--tsf-text-secondary);
    margin-top: -8px;
    margin-bottom: 20px;
}

.ts-track-hint a {
    color: var(--tsf-primary);
    text-decoration: underline;
    font-weight: 500;
}

/* ===================================================
   LOGIN REQUIRED
   =================================================== */
.ts-login-required {
    background: var(--tsf-card);
    border: 1px solid var(--tsf-border);
    border-radius: var(--tsf-radius);
    padding: 56px 40px;
    text-align: center;
    box-shadow: var(--tsf-shadow);
}

.ts-login-icon {
    font-size: 52px;
    margin-bottom: 16px;
    opacity: .5;
    display: block;
    line-height: 1;
}

.ts-login-required h3 {
    font-size: 20px;
    font-weight: 700;
    margin: 0 0 10px;
    color: var(--tsf-text-primary);
}

.ts-login-required p {
    font-size: 14px;
    color: var(--tsf-text-secondary);
    margin: 0 0 24px;
    line-height: 1.7;
}

/* ===================================================
   MY TICKETS HEADER
   =================================================== */
.ts-my-tickets-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 20px;
    gap: 12px;
    flex-wrap: wrap;
}

.ts-my-tickets-header h2 {
    margin: 0;
    font-size: 22px;
    font-weight: 700;
    color: var(--tsf-text-primary);
    letter-spacing: -.3px;
}

/* ===================================================
   TICKET LIST
   =================================================== */
.ts-ticket-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-bottom: 20px;
}

.ts-ticket-list-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: var(--tsf-card);
    border: 1px solid var(--tsf-border);
    border-radius: var(--tsf-radius);
    padding: 16px 20px;
    text-decoration: none;
    color: var(--tsf-text-primary);
    box-shadow: var(--tsf-shadow-sm);
    transition: border-color var(--tsf-transition),
                box-shadow var(--tsf-transition),
                transform var(--tsf-transition),
                background var(--tsf-transition);
    gap: 12px;
    border-left-width: 4px;
}

.ts-ticket-list-item:hover {
    border-color: var(--tsf-primary);
    box-shadow: var(--tsf-shadow);
    transform: translateY(-2px);
    text-decoration: none;
    color: var(--tsf-text-primary);
    background: var(--tsf-card-alt);
}

.ts-ticket-list-item.ts-status-open    { border-left-color: #3b82f6; }
.ts-ticket-list-item.ts-status-pending { border-left-color: #f59e0b; }
.ts-ticket-list-item.ts-status-closed  { border-left-color: #22c55e; }

.ts-list-item-left {
    flex: 1;
    min-width: 0;
}

.ts-list-item-code {
    font-family: monospace;
    font-size: 10px;
    font-weight: 700;
    color: var(--tsf-text-muted);
    margin-bottom: 4px;
    text-transform: uppercase;
    letter-spacing: .8px;
}

.ts-list-item-subject {
    font-size: 15px;
    font-weight: 600;
    color: var(--tsf-text-primary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: 4px;
    line-height: 1.4;
}

.ts-list-item-meta {
    font-size: 12px;
    color: var(--tsf-text-muted);
    line-height: 1.4;
}

.ts-list-item-right {
    display: flex;
    align-items: center;
    gap: 10px;
    flex-shrink: 0;
}

.ts-list-arrow {
    font-size: 16px;
    color: var(--tsf-text-muted);
    transition: transform var(--tsf-transition), color var(--tsf-transition);
}

.ts-ticket-list-item:hover .ts-list-arrow {
    color: var(--tsf-primary);
    transform: translateX(3px);
}

/* ===================================================
   EMPTY STATE
   =================================================== */
.ts-empty-state {
    background: var(--tsf-card);
    border: 1px solid var(--tsf-border);
    border-radius: var(--tsf-radius);
    padding: 56px 40px;
    text-align: center;
    box-shadow: var(--tsf-shadow-sm);
}

.ts-empty-icon {
    font-size: 52px;
    margin-bottom: 16px;
    opacity: .4;
    display: block;
    line-height: 1;
}

.ts-empty-state h3 {
    font-size: 20px;
    font-weight: 700;
    margin: 0 0 10px;
    color: var(--tsf-text-primary);
}

.ts-empty-state p {
    font-size: 14px;
    color: var(--tsf-text-secondary);
    margin: 0 0 24px;
    line-height: 1.7;
}

/* ===================================================
   DETAIL TOP BAR
   =================================================== */
.ts-detail-top-bar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: 16px;
    gap: 12px;
    flex-wrap: wrap;
}

.ts-back-link {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    font-size: 13px;
    color: var(--tsf-primary);
    text-decoration: none;
    font-weight: 600;
    padding: 6px 12px;
    border-radius: var(--tsf-radius-sm);
    background: var(--tsf-primary-muted);
    transition: background var(--tsf-transition);
}

.ts-back-link:hover {
    background: color-mix(in srgb, var(--tsf-primary) 20%, transparent);
    text-decoration: none;
    color: var(--tsf-primary);
}

/* ===================================================
   TICKET SUMMARY (detail)
   =================================================== */
.ts-ticket-summary {
    background: var(--tsf-card);
    border: 1px solid var(--tsf-border);
    border-radius: var(--tsf-radius);
    padding: 20px 24px;
    margin-bottom: 16px;
    box-shadow: var(--tsf-shadow-sm);
}

.ts-summary-header {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 8px;
}

.ts-summary-code {
    font-family: monospace;
    font-weight: 700;
    font-size: 12px;
    background: var(--tsf-card-alt);
    border: 1px solid var(--tsf-border);
    padding: 3px 10px;
    border-radius: 4px;
    color: var(--tsf-text-secondary);
    letter-spacing: .5px;
}

.ts-summary-subject {
    margin: 0 0 10px;
    font-size: 18px;
    font-weight: 700;
    color: var(--tsf-text-primary);
    line-height: 1.4;
}

.ts-summary-meta {
    display: flex;
    gap: 16px;
    font-size: 12px;
    color: var(--tsf-text-muted);
    flex-wrap: wrap;
}

/* ===================================================
   BADGES
   =================================================== */
.ts-badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 999px;
    font-size: 11px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .5px;
    white-space: nowrap;
}

.ts-badge-open    { background: rgba(59,130,246,.15);  color: #3b82f6; }
.ts-badge-pending { background: rgba(245,158,11,.15);  color: #d97706; }
.ts-badge-closed  { background: rgba(34,197,94,.15);   color: #16a34a; }

/* ── Category Badge ── */
.ts-cat-badge {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    padding: 4px 12px;
    border-radius: 999px;
    font-size: 12px;
    font-weight: 600;
    background: color-mix(in srgb, var(--cat-color) 14%, transparent);
    color: var(--cat-color);
    border: 1px solid color-mix(in srgb, var(--cat-color) 30%, transparent);
    white-space: nowrap;
}

.ts-cat-badge::before {
    content: '';
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: var(--cat-color);
    flex-shrink: 0;
}

.ts-cat-badge-sm {
    font-size: 11px;
    padding: 2px 9px;
}

/* ── Detail Top Bar badges row ── */
.ts-detail-top-badges {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

/* ── List item top row (code + cat badge) ── */
.ts-list-item-top {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 4px;
    flex-wrap: wrap;
}

.ts-list-item-top .ts-list-item-code {
    margin-bottom: 0;
}

/* ── Category dropdown in form ── */
.ts-form-group select {
    width: 100%;
    padding: 10px 14px;
    border: 1px solid var(--tsf-border);
    border-radius: var(--tsf-input-radius);
    background: var(--tsf-input-bg);
    color: #000d1b;
    font-size: 14px;
    font-family: inherit;
    transition: border-color .2s, box-shadow .2s;
    appearance: none;
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%236b7280' d='M6 8L1 3h10z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 12px center;
    padding-right: 36px;
    cursor: pointer;
}

.ts-form-group select:focus {
    outline: none;
    border-color: var(--tsf-primary);
    box-shadow: 0 0 0 3px var(--tsf-primary-ring);
}

@media (prefers-color-scheme: dark) {
    .ts-badge-open    { background: rgba(59,130,246,.2); color: #93c5fd; }
    .ts-badge-pending { background: rgba(245,158,11,.2); color: #fcd34d; }
    .ts-badge-closed  { background: rgba(34,197,94,.2);  color: #86efac; }
}

/* ===================================================
   CONVERSATION
   =================================================== */
.ts-conversation-frontend {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin-bottom: 20px;
}

.ts-message {
    background: var(--tsf-card);
    border: 1px solid var(--tsf-border);
    border-radius: var(--tsf-radius);
    overflow: hidden;
    box-shadow: var(--tsf-shadow-sm);
}

.ts-message-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    border-bottom: 1px solid var(--tsf-border);
}

.ts-message-user .ts-message-header  {
    background: var(--tsf-card-alt);
}

.ts-message-admin .ts-message-header {
    background: var(--tsf-primary-muted);
}

.ts-message-avatar {
    width: 34px;
    height: 34px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 14px;
    flex-shrink: 0;
    letter-spacing: 0;
}

.ts-avatar-user  {
    background: var(--tsf-border-strong);
    color: var(--tsf-text-primary);
}

.ts-avatar-admin {
    background: var(--tsf-primary);
    color: #fff;
}

.ts-message-author {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 1px;
}

.ts-message-author strong {
    font-size: 13px;
    font-weight: 600;
    color: var(--tsf-text-primary);
    line-height: 1.2;
}

.ts-author-role {
    font-size: 11px;
    color: var(--tsf-text-muted);
}

.ts-message-time {
    font-size: 11px;
    color: var(--tsf-text-muted);
    white-space: nowrap;
}

.ts-message-body {
    padding: 16px 18px;
    font-size: 14px;
    line-height: 1.7;
    color: var(--tsf-text-primary);
}

/* ===================================================
   USER REPLY CARD
   =================================================== */
.ts-user-reply-card {
    background: var(--tsf-card);
}

.ts-user-reply-card h3 {
    font-size: 15px;
    font-weight: 700;
    margin: 0 0 16px;
    padding-bottom: 12px;
    border-bottom: 1px solid var(--tsf-border);
    color: var(--tsf-text-primary);
}

.ts-user-reply-card .ts-form-group textarea {
    min-height: 100px;
}

/* ===================================================
   RESPONSIVE
   =================================================== */
@media (max-width: 640px) {
    .ts-form-card {
        padding: 22px 18px;
    }

    .ts-form-row {
        flex-direction: column;
        gap: 0;
    }

    .ts-btn-submit {
        width: 100%;
        justify-content: center;
    }

    .ts-login-required,
    .ts-empty-state {
        padding: 40px 24px;
    }

    .ts-my-tickets-header h2 {
        font-size: 18px;
    }

    .ts-ticket-list-item {
        padding: 14px 16px;
    }

    .ts-list-item-subject {
        font-size: 14px;
    }

    .ts-summary-meta {
        flex-direction: column;
        gap: 4px;
    }

    .ts-message-header {
        padding: 10px 14px;
    }

    .ts-message-body {
        padding: 14px 16px;
    }
}